Shipping & Returns
📦 Shipping
-
Processing Time: Orders are typically processed within 3–5 business days.
-
Shipping Methods: We ship via USPS Priority Mail for domestic orders. International shipping is available upon request.
-
Shipping Rates: Shipping costs are calculated based on the product's weight and destination.
-
Tracking: Once your order ships, you'll receive a tracking number via email.​Bigcartel.com
🔄 Returns & Exchanges
-
Eligibility: We accept returns and exchanges within 14 days of delivery for unused items in their original condition.
-
Process: To initiate a return or exchange, please contact us at [your email address] with your order number and reason for return.
-
Refunds: Refunds will be issued to the original payment method once the item is received and inspected.
-
Shipping Costs: Customers are responsible for return shipping costs unless the item arrived damaged or defective.